Receipts beat promises.
Every December 31, we publish ours.
The Trust Charter is a set of commitments. The Transparency Report is the proof we kept them — published publicly every year for as long as Zera exists. The first one ships at the end of 2026.
Numbers you can hold us to.
Each section is a direct receipt of a Charter promise. Everything quantified. Everything dated. Everything published — even when the numbers aren't flattering.
Score-alteration attempts
Total number of requests received to alter a creator's score (always rejected). Anonymized examples of the attempts and how they were handled.
Brands banned for manipulation
Brands removed from the marketplace for review fraud, score-alteration pressure, or coordinated inauthentic behavior. Names disclosed only after exhausted appeal.
Dispute response times
Mean and median time-to-resolution for creator dispute requests. Distribution by category: scoring dispute, deal payout dispute, content compliance dispute.
Score accuracy retrospective
How well the Score predicted real-world performance over the year. We grade ourselves: did Top-tier creators outperform? Did rising creators rise? Where did the model miss?
Methodology changes
Every modification to the scoring algorithm during the year, with the data that justified it and a public diff of weights and inputs.
What we already publish — live, today.
The annual report ships every December 31. Until then, here's a live read of the commitments we're already keeping. Numbers refresh every 10 minutes.
What we charge
0
Active monitors
Brand · creator pairs under active monitoring
$0
Monitoring MRR
Recurring monitoring revenue — same terms for every brand
—
Brands at lower fee
0 Growth · 0 Partner
5,852
Scored creators
Score is the same for every brand viewing them
Brand fee tiers are deposit-driven, not negotiated: 5.99% Starter (default), 4.99% Growth ($25K+ lifetime deposits), 2.99% Partner ($50K+). Same brackets for every brand. No enterprise sweetheart pricing — that's why we publish the tier mix.
What we refuse to sell
Score-alteration grants
No code path exists in our system to alter a creator's Score on request — paid or otherwise.
Review suppressions
Brands can respond, dispute, and reply publicly. There is no hide / delete button — for anyone, at any tier.
Paid ranking placements
Search and discovery rank by Score and audience metrics only. There is no boost, no priority, no paid lift.
These zeros aren't a counter we maintain — they're a feature we deliberately never built. The annual report adds the count of requests received and how each was handled.
Methodology integrity
The full Score formula — every input, every weight — is published at /methodology. Weight changes are versioned in the Score-history table on every creator's profile, so any reader can verify a re-score against the formula in force at the time. There is no private "operator override" tier of the Score.
Read the methodologyMost platforms in our space treat moderation, manipulation attempts, and dispute volume as confidential. The reasoning is always the same — "we don't want to spook customers."
We think the opposite. The customers we want are the ones who notice we publish this and the others don't. The brands that pay attention to this are the brands worth working with. The creators who choose us because of this are the creators worth scoring.
Transparency is not an add-on at Zera. It's the product.
Get notified when the first report ships.
One email, December 31, 2026. The full report direct to your inbox plus the link to share. No unsubscribe needed — it's a one-shot.